Terms & Conditions


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Welcome to the website of Plumbing World Limited. Plumbing World is a New Zealand owned and operated business.   Please read these terms of use of our website as they apply to your use of the website and our products and services.  By using this website, you are deemed to have agreed to be bound by these terms of use.  If you do not accept these terms you must refrain from using the website.


You may need to agree to additional terms and conditions for any promotions or competitions which may be available to you from time to time through this website, prior to being able to obtain or participate in such promotions or competitions.  Any such additional terms and conditions must be read in conjunction with these terms and conditions.  In the event of any inconsistency between these website terms and any promotion or competition terms and conditions, the relevant promotion or competition terms and conditions will prevail. 


We reserve the right to change these terms of use from time to time.  Changes will be effective immediately upon notification on this website.  Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as altered.


Any product or service provided by us is done so subject to these website terms of use and the Terms and Conditions of Sale and any terms and conditions relating to any particular product or service.  In the event of any inconsistency between the website terms of use and the Terms and Conditions of Sale the Terms and Conditions of Sale will prevail.


All information provided by us pursuant to these terms of use is provided in good faith.  You accept that any information provided by us is general information and is not in the nature of advice.  We derive our information from sources which we believe to be accurate and up to date as at the date of publication.  We nevertheless reserve the right to update this information from time to time.

In addition, we do not make any representations or warranties that the information (including, but not limited to, graphic information) we provide is reliable, accurate or complete or that your access to that information will be uninterrupted, timely or secure.  We are not liable for any loss resulting from any action taken or reliance made by you on any information or material posted by us.  You should make your own inquiries and seek advice before acting or relying on any information or material which is made available to you.


You may offer to purchase goods described on this website for the price specified on this website.  Your order is subject to the Terms and Conditions of Sale on this website, or as subsequently described to you.   

You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price or with incorrect information due to an error or oversight.  In these circumstances, we reserve the right to cancel the transaction notwithstanding that your order has been confirmed or otherwise accepted.  We will refund any purchase price to you for the product in question.

All prices shown listed by us are in New Zealand dollars. All prices include New Zealand Goods and Services Tax and are based on the Plumbing World Limited then current price list (which lists prices as GST exclusive), subject to variation in accordance with the Terms and Conditions of Sale


We do not accept responsibility for any loss, damage, any consequential indirect or special damage or loss of any kind whatsoever however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any link to any other website (Linked Website).  Nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is hereby excluded.  Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:

(a) if the breach relates to goods: 

(i) the replacement of the goods or the supply of equivalent goods;

(ii) the repair of such goods;

(iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or

(iv) the payment of the cost of having the goods repaired; and 

(b) if the breach relates to services:

(i) the supplying of the services again; or

(ii) the payment of the cost of having the services supplied again.

Consumer Guarantees Act 1993

The disclaimer set out in these terms of use does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded. Nothing in this disclaimer is intended to exclude, restrict or modify a consumer's rights under the Consumer Guarantees Act 1993. For the avoidance of doubt, all product is supplied subject to the Manufacturer’s Terms and Conditions including installation by a suitably qualified tradesperson where applicable.

In no case shall Plumbing World Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Nothing in this disclaimer is intended to exclude Plumbing World Limited's obligation under any product warranty that Plumbing World Limited has given.  In the event of any inconsistency between these website terms and any product warranty given by Plumbing World Limited the terms of the product warranty will prevail.


Unless we agree otherwise in writing, you are provided with access to this website only for your personal use.  You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited.  Without limiting the foregoing, you may not without our written permission on-sell information obtained from this website.


You must ensure that your access to this website is not illegal or prohibited by laws which apply to you.  You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.  For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any Linked Website.

Whilst we have no reason to believe that any information contained on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this website updated.  We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this website. 

Responsibility for the content of advertisements (if any) appearing on this website (including hyperlinks to advertisers' own websites) rests solely with the advertisers.  The placement of such advertisements (if any) does not constitute a recommendation or endorsement by us of the advertisers' products and each advertiser is solely responsible for any representations made in connection with its advertisement.


This website may contain some hyperlinks to other third party websites.  These sites have not been prepared by us and are not under our control.  Those Linked Websites are provided for your convenience only and may not remain current or be maintained.  We are not responsible for the content or privacy practices associated with Linked Websites.

Our links with Linked Websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or services referred to or contained on those Linked Websites, unless and to the extent stipulated to the contrary.


No data transmission over the Internet can be guaranteed as totally secure.  Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us.  Accordingly, any information which you transmit to us is transmitted at your own risk.  Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.  You should never share your secure information, password or identifier with any other person.


You agree to indemnify us at all times against any loss, damage or cost (including consequential loss or damage) suffered or incurred by us as a direct or indirect result of any inaccurate or incomplete information provided by you to us or any breach by you of any of your obligations under these terms of use.


Access to this website may be terminated at any time by us without notice.  The provisions in these terms relating to copyright, trade mark, disclaimer, limitation of liability, Linked Websites and governing law will survive any termination.


If any provision of these terms of use is or becomes invalid or unenforceable, that provision will be deemed deleted from these terms of use.  The invalidity or unenforceability of that provision will not affect the other provisions of these terms of use, all of which will remain in full force and effect to the extent permitted by law, subject to any modifications made necessary by the deletion of the invalid or unenforceable provision.


These terms of use will be subject to the laws of New Zealand and the users of this website submit to the exclusive jurisdiction of the New Zealand courts.


If you have any questions or concerns in relation to the website or these website terms of use or the Terms and Conditions, please contact

Plumbing World Support Office
599 Main Street
Palmerston North
New Zealand
06 353 0283