From: Michelle

- Auckland

We purchased this in Jul 2019 had this installed in Sep 2019. It is now May 2021 and I noticed first back in Feb 2021 the mirror is “rusting” at the edge. This is located in our downstairs bathroom (guest suite) which is seldom used, so am really disappointed with the quality as the bathroom is not heavily used, is well ventilated and the product hasn’t even lasted two years of use and showing signs of wear. I would’ve thought this type of wear and tear would appear after 5 years of use.

(Posted on 24 May 2021)

Reply: We are sorry to hear about this experience. LeVivi vanities are covered with a 7 year warranty. Please contact your local branch to initiate the warranty process.

From: Mark

- Opotiki

we purchased this from plumbing world a little under 2 years ago and the mirrors are rusting inside the mirror glaze at the bottom on each door. Really disappointed that its happened when we havnt had it long. Going to have to replace it idk if will go with same brand but gonna have to find something thats fits perfect or might ditch the whole cabinet thing and go with flush to wall mirrors

(Posted on 14 Sep 2019)

Reply: We are really sorry to hear about your experience with this product. We will gladly replace it for you free of charge. Since you purchased this particular item, we have improved the product and are confident that you will not see a repeat of this issue. Please make contact with your local Plumbing World branch and they will be able to give replace your item.